Empathy and emotional awareness differentiate highly effective leaders from more average ones. Having empathy helps you connect with others, building trust, motivation, and engagement. Being empathetic is particularly important during times of change and crisis, when employees experience a wide range of emotions and feelings. They seek different levels of reassurance and support from their leaders throughout the change.

 

This quiz helps you gain insight into your own emotional responses at work, and their impact on your effectiveness.

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