Our employee engagement database is one of the largest in the world, holding data from over 7 million employees who have completed our surveys.

Korn Ferry uses two key question statements for each engagement and enablement category, which are commonly used across all of our client employee surveys around the world:

 

• Engagement Category: I feel proud to work for the company. I would recommend the company as a good place to work.
• Enablement Category: My job makes good use of my skills and abilities. Conditions in my job allow me to be about as productive as I can be.

 

These question statements are proven measures of organizational commitment, and in themselves are strong predictors of overall levels of employee motivation, loyalty and well-being.

 

Our objective is to employ a set of measures that are clear and simple to understand, as well as to use question statements that are consistently used by the vast majority of our clients.

 

As the customer Net Promoter Score has become an established and widely-used platform for understanding customer satisfaction, similarly we believe levels of employee pride and advocacy provide an equivalent straightforward reading of employee engagement and enablement.

 

 

How are the Korn Ferry Engaged Performance Award scores calculated for each category (engagement and enablement)?

 

The calculation is simple.

 

We use the percentage of respondents either ‘strongly agreeing’ or ‘agreeing’ with the two question statements (using a five-point Likert scale). The percentage of respondents for each question statement is then averaged to determine an overall score, which forms the basis for the organization rankings.

 

We then compare the score of the organization to Korn Ferry benchmarks to determine if they are winners.